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Free delivery on every Morpher Helmet

Frequently Asked Questions

1. What sizes does the Morpher helmet come in?

Morpher has an integral fit system. This means you can adjust your Morpher to fit safely and comfortably.

Morpher is certified for heads with a circumference of between 52cm & 58cm (20.5 to 22.8 inches) although we have many users with heads up to 62cm (24.4 inches) who are using Morphers comfortably. This covers a pretty wide range of heads from mid-teens to small ladies to medium+ men.

In the future, we plan to produce a range of sizes including larger helmets & children's helmets.

2. Where are Morpher helmets certfied for use?

Morpher is certified for use in most of the world, apart from Australia.

It has CPSC certification which covers the USA / Canada and CE 1078 which covers the rest of the world apart from Australia.

CE 1078 helmets are NOT certified for use in the USA and CPSC certified helmets are NOT certified for use outside the USA or Canada.

Please ensure that you order the correct helmet for your location.

Helmets are NOT currently available for Australia.

3. Does the Morpher helmet come in different colours?

The colors offered will vary from time to time. If you are especially keen on a particular color then we recommend purchasing it immediately as after stock has run out there is a chance that we won't be producing it again.

4. Customs / Import duties and taxes

We cannot be held accountable or responsible for any customs duties or taxes that may need to be paid. In some countries these are not charged but in others they are. The courier company should contact you if there is a need for payments to be made.

5. What head sizes does the Morpher Helmet fit ?

Please ensure that you read the instructions that accompanied your helmet carefully and adjust the straps, buckle and fit system in order to ensure that your helmet is a good and secure fit. This should only need to be done occasionally.

6. Gift Card

Gift cards are valid for 12 months from date of purchase

A gift card only be redeemed on the www.morpherhelmet.com website, not on any other website selling Morpher Helmets or through any affiliate programme.

A gift card cannot be exchanged for cash

Delivery

7. How much will international shipping cost ?

Every purchase comes with free international shipping. We use couriers or tracked post wherever we can for speed and accountability.

8. When can I expect to receive my Morpher Helmet?

We will send you a tracking link as soon as your helmet has been shipped. We always aim to ship your helmet(s) as soon as possible. All helmets are shipped from Hong Kong via the UK, unless you are in the USA or Canada, in which case they are shipped directly from Hong Kong to you. We will keep you updated on the progress of your delivery by SMS or email and let you know when it is due to be delivered.

Returns

9. How do I return my Morpher Helmet?

The helmet must be in re-saleable condition (tags, stickers still on the product along with the original bag, box and documentation) and must not have been used or dropped.

For helmets not purchased on our website, please refer back to the original place of purchase or assistance with your return or exchange. Please contact us if you wish to return your helmet and let us know why. We will then advise you if it is eligible for a return, what steps need to be taken, and will provide you with a return address.

Helmet specific

10. How small does the Morpher Helmet fold down to?

The Morpher helmet easily folds flat down to a size of (l x w x d) 36.5cm x 21cm x 6.5cm

Got a question we haven't answered here? Simply get in touch and one of the team will be happy to assist you