Close
Customer Service & Phone Orders 1800 280 686

FAQ

1. Sizing

Morpher has an integral fit system. This means you can adjust your Morpher to fit safely and comfortably.

Morpher is certified for heads with a circumference of between 52cm & 58cm (20.5 to 22.8 inches) although we have many users with heads up to 62cm (24.4 inches) who are using Morphers comfortably. This covers a pretty wide range of heads from mid-teens to small ladies to medium+ men.

In the future, we plan to produce a range of sizes including larger helmets & children's helmets.

2. Certification

Morpher is certified for use in most of the world, apart from Australia.

It has CPSC certification which covers the USA / Canada and CE 1078 which covers the rest of the world apart from Australia.

CE 1078 helmets are NOT certified for use in the USA and CPSC certified helmets are NOT certified for use outside the USA or Canada.

Please ensure that you order the correct helmet for your location.

Helmets are NOT currently available for Australia.

3. Colors

The colors offered will vary from time to time. If you are especially keen on a particular color then we recommend purchasing it immediately as after stock has run out there is a chance that we won't be producing it again.

4. Shipping

We ship by trackable courier from our fulfillment house in Hong Kong. When your Morpher helmet is delivered it will need to be signed for.

5. Customs / Import duties and taxes

We cannot be held accountable or responsible for any customs duties or taxes that may need to be paid. In some countries these are not charged but in others they are. The courier company should contact you if there is a need for payments to be made.

6. Fitting

Please ensure that you read the instructions that accompanied your helmet carefully and adjust the straps, buckle and fit system in order to ensure that your helmet is a good and secure fit. This should only need to be done occasionally.